Ace Inflatables Bouncy Castle Hire & Inflatables

Terms and Conditions

Terms of Hire

Ace Inflatables hires equipment on the following terms and conditions.

The Hirer: The person who hires, or by signing this form, accepts the hire on behalf of a third party or organisation, company, public body, charity or the like accepts the responsibilities for the operation and the safekeeping of the equipment.

The Equipment: The property of the company

The Company: Ace Inflatables, its employees, servants or agents.

Conditions: It is understood by the hirer or any authorised person by the hirer is to operate the equipment, that the company is not responsible for any accidents to any person or damage to any property however in connection with or by the use of the equipment, and the hirer hereby agrees to indemnify the company against howsoever caused to or loss of the equipment, claim or proceedings whatsoever or in respect of any personal injury whatsoever.

All shoes and sharp objects I.E. Keys & Key Ring, Metal Studded clothing, must be removed before using the unit.

The supervising adult must have sufficient authority to prevent careless or reckless behaviour or intentional rough play.

The Hirer Should:

Not allow food or drink on any unit
Not allow any person to hang or sit on walls, roofs & back walls
Not let any individual on the unit that exceeds the maximum age limit (Adults on Kids units)
Not allow the unit to get over crowded
Not allow the unit to be used in the rain & high winds (When wet dry before use)
Not enable users to be on the units during inflation & deflation
Ensure the users using the unit at the same time should be of similar size and ability
Ensure no one is allowed on any unit under the influence of alcohol or drugs
Ensure that anyone with history of back & neck problems is not allowed to use the unit
Ensure no smoking or E-cigarettes are not used on the unit
Not allow users who are taller that the outside walls when standing on the inflated bed to use the unit
No silly string or party poppers to be used on the unit

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Please contact us at the time of booking if you are unsure of anything.

Many of our inflatables are heavy, So for events, with multiple assets we require the van to be driven up to the point of delivery we need good accessibility for this and firm flat ground so will not be able to drive onto waterlogged fields.

Online Booking Terms & Conditions

Completing an online order form is not a binding contract. A member of our team will be in touch to confirm your details. If you have any questions, do not hesitate to contact us on,

01825 817211

This is a standard protocol, to double check all variables of the booking.

A member of our team will double check units are available for your selected date, available delivery times and location. Our booking system is very efficient and is correct 99.9% but for extra peace of mind, we like to check and book you in manually.

This never takes longer than 12 Hours and usually confirmed in the Hour!

You will receive a Booking Confirmation Email, letting you know you're booked in.

All online bookings require a 10% Non-Refundable Deposit.

WE DO REFUND DEPOSIT ON TWO TERMS!

If we can't accept your booking, due to being fully booked.
Bad weather which is unsafe to operate in. (You will be given a weeks notice)

If you have paid the full amount and you cancel on Monday a week before your event. You will receive 90% of the booking value back.

Ace Inflatables Full Terms & Conditions

Please make sure you read our full term this will go into further details of terms. By arranging a booking or order with Ace Inflatables either online, verbally over the phone, via email or any other method. Regardless of either, a deposit has been received it is deemed and understood that the client fully accepts and is then bound by our terms and conditions listed below.

Ace Inflatables Full Terms & Conditions - Click Here to View & Download.